We want you to start enjoying your new rug as soon as possible. That’s why we’ve partnered with reliable carriers to provide prompt, efficient delivery throughout New Zealand.
Shipping Timeframes:
- Processing Time: Most orders ship within 1 business days of confirmation.
- Standard Delivery: Typically takes 3–5 business days, depending on your location.
- Rural or Remote Areas: Some regions may require additional delivery time; we’ll let you know at checkout.
Shipping Partners:
We work with reputable couriers known for their reliability and careful handling. All rugs are carefully packaged to protect against damage in transit.
Shipping Costs:
- Free Shipping Threshold: Orders over a certain value may qualify for free shipping. Check our website for current promotions.
- Transparent Fees: Any shipping charges will be clearly indicated at checkout, so there are no surprises.
Additional Notes:
- Tracking Information: Once your order ships, you’ll receive a tracking link to follow its journey.
- Address Changes: Need to adjust your delivery address? Contact us as soon as possible—if it hasn’t shipped yet, we’ll do our best to update it for you.
- Delivery Assistance: If you have special instructions or accessibility requirements, just let us know. We’re here to help.